"I was very impressed with the hospital. The only negative I had was that they misplaced my CPAP machine when I checked in. It didn't appear in my room until something like 12 hours after I first checked in."
"I first met him in June 2008, at his seminar. He explained things so that all people who attended could and did understand. He also took time to answer everyone's questions.
Second time was on Dec. 1, when I had my surgeon's consultation. He put me at ease, and took the time, once again, to answer my questions, and address the concerns I had about the burn scar on my stomach (from drinking hot coffee as a baby at 18 months old).
Then the big day came; the day of surgery. He again put me at ease, and explained how things would happen, including surgery happening 45 minutes earlier than scheduled.
On the evening of March 3, he popped in to check up on me in my hospital room. He apologized to me that he didn't see me the evening of surgery, which was due to some minor glitches coming up in recovery. This reinforced the feeling I had that his bedside manner is excellent.
Overall, I would give him the highest marks I could. The staff at Highland Hospital are top-notch, from the receptionists to the surgeons. One of the dieticians even came up to see me in my room and give me the diet I would leave the hospital on."
