"The first and only time I saw Dr. Rumbaut he was friendly, but in a hurry to move us in and move us out--but with a smile. Felt a little like the salesperson mentality - say what makes us comfortable (though it may or may not happen). Cathy, the USA coordinator said Dr. Rumbaut would be happy to show my husband (a fellow physician) how to do the fills. That didn't happen (though he did get a little \"toy\" to practice with while we were there). His assistant said my husband could observe the surgery, that didn't happen. Dr. Rumbaut said he would dub some instructional videos to show how to do a fill, that didn't happen. His assistant said he could watch/assist with the only fill she had scheduled that day-that didn't happen. Dr Rumbaut said he would be back out to get my husband after about 45 minutes to come see me in recovery. Over 3 hours later, my husband freaking a little, they finally had taken me to my room and took him there. So what I mean by the salesman personality thing is that they seem to say a lot of things to please you, but they don't actually get done. I don't know if that is cultural or what, but I was assured my husband would be taught how to do a fill (not just play with a fill toy) and that didn't happen! So this is my biggest disappointment.rnrnDr. Rumbaut's staff were all very nice and friendly. They also seemed very competant at their jobs. The front desk did change my plans upon arrival without letting me know, so I went to two wrong places before making it to their office and when your driver doesn't speak English this was no small task! The nutritionist very thoroughly went over how my diet needed to change especially over the next few weeks and what the risks were it I did not. The assistant surgeon covered how the procedure worked and took any questions we might have. Both were very nice. rnrnI was checked on in the hotel by one of his very friendly Dr.'s on staff who brought my post op report. I received a call from Dr. Rumbaut that he had stopped by, but we hadn't made it back from the hospital at that point. He said he would stop back by before we left the next day, but he did not make it back.rnrnI came to Dr. Rumbaut because of his renowned surgical abilities and extensive experience and I imagine I would do it again. It is just after all the glowing reviews I had read about his personality, I thought I would feel more at ease once I met him and I didn't. rn"
"We could not have asked for anything nicer regarding the hospital facilities. I would have been nice to have family in the recovery room when I woke up, but that is again hospital policy. Otherwise, it was very nice."
