"I first saw Dr. Moazzez at his seminar, I went with a list of questions all which were answered during the seminar. After the seminar first thing monday I called right at 9 to make my first appointment. His staff was very nice told me to download a history form online to bring to my appointment. Out front of the office there is a vallet to take and park your care thank goodness cause luck would have it it was snowing outside. The staff was wonderful took my info and got me to the back , I met with the doctor and while I was back there Pam was in the office talking to my insurance. Dr.Moazzez talked to me about all the different risks and was sure to make sure that I understand surgery is in no way the easy way out and that my succes depends on my complance afterwards. No surgarcoating anything. They have a aftercare program they expect all patients to participate in. When I finished talking to the doctor I came out and Pam told me I had been Approved! I got my date before I left. So far I am very happy I will keep everything updated "