Pam T., As I told you I'm no stranger to insurance woes. The best way I know to support you on this honey is to tell you to take a DEEP breath, re-group emotionally and physically and "hunker down in your mental foxhole" and prepare to do battle (stand up for yourself and be heard/known) if necessary. I KNOW it's tough, but in the end, it's soooo worth the trouble. Here...roll up your sleeve and let me give you a shot of OOMPH. I know the approval process and period can be such a hard
time emotionally. Keep on keeping on Pam! You will prevail! Love,