"My first impression of Dr Rita was that she looked like Mrs America, yet here she was helping morbidly obese individuals attain a better quality of life. I was very impressed with her credentials and her manner of presenting the information at the seminar I attended. When I asked a question, she held eye contact with me while she gave a most sincere answer. That's when I decided that I could trust her to do my surgery.
Dr Rita and her colleagues at New Life Surgery Center in Kettering Ohio make sure that the patient is well-informed enough to make their own decision about which weight loss surgery they prefer. They then send the patient through the approval process which also guarantees that one will understand the ramifications of the surgery and the importance of life-long aftercare. Even after all that, when you have your surgical consultation you must fill out a paper describing the surgery in your own words. There is absolutely no guesswork in this practice - you will be an informed patient!
New Life Surgery is equipped with a bariatric ward at Kettering Hospital, staffed with bariatric nurses. They have experts in every field on call who are familiar with weight loss surgery and the particular complications that might arise. For this reason, this practice has better than the national average statistics when it comes to complication and mortality rates. That is a reassuring thing for a patient to know.
Dr Rita is warm and direct and likes to hug her patients. She doesn't spend a lot of time chatting but does get right to the point with such questions as "what do you want to ask me?" or "what can I do to help you with that?" She quickly delegates whatever followup you need and has an assistant, Valerie, who is available by phone. This works very well, but if you want much of Dr Rita's time you had best be prepared with your list of questions.
I was told that I will never visit the office without having to fill out paperwork. This is because this practice is very proactive in determining how you are doing with your vitamins, protein and fluids and wants to be aware of any questions you have right up front. They don't want to miss anything and they want you to feel free to say or ask anything on your mind. And so you give a full report each time you go and I'm sure you get comprehensive feedback.
The practice also has active support groups for each type of surgery and encourages everyone to participate. The doctors themselves participate and keep close contact with patients who make themselves available.
I cannot imagine a better program anywhere so I have nothing negative to say about Dr Rita or New Life Surgery. They are as professional as any group can be and have covered every eventuality. They are always open to questions and discussion, so what more could one ask? I am thankful that they are in the next town from me and I got such quality care so close to home. I would recommend them to absolutely anyone. "
"Dr. Klein has been with me through thick and thin and is my strongest advocate. He stays current in his field and offers me excellent care. He also listens to me and treats me with respect for my opinions. My life would not be the same without him."
