Frustration

Sep 02, 2010

Well complete frustration with my doctors office has set in. 
Initial consult July1st.  Psych exam took 2 weeks longer than it was supposed to, to reach my chart.  Faxed info finally to insc. co.  I waited 2 weeks for the insc. company (very patient I thought) and called them.  They never recieved it!
After several emails it got sent.  The insc had the approval back to the office in 2 DAYS!! Amazing!  This was Aug. 19th.
Chart then goes to surgery scheduling.  It has been there ever since.  I have left only 2 messages in the last 10 days.  Again pretty patient I think!  Still NO call.  You never get a person in the office, only machines.  Soooooooo frustrating!
I have heard similar reports about them from several other patients.
Wondering if this is ever going to happen.

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