Good Samaritan Hospital

I had to wait in recovery for 4 extra hours because they had no rooms. i'm sure my family was unhappy. When I got to my room the bed was to big and wouldn't fit that was embarrassing. They had to take the bed part with me on it to get it through the door. what hell!

The nursing staff was great. I felt the aides couldn't give you the attention that you needed because they were so short staffed. I am certian this is a good hospital but you know the saying about being under staffed. We would turn on our lights to get the nursing staff to come and sometimes it would take 20 minutes. All an all the care we got was good. But the personal care was lacking.

The morning of my surgery everything went very well. I was placed in a pre-op room, friends and family came in and all laughed as I drifted off into lala hand. My surgeon's nurse is an expert. I do not even remember being wheeled down the hall.
After surgery I awakened late in the night and went in and out of sleep for several hours. Pain meds were administered automatically that night. the second day I was told that as soon as the cathater was removed I would be up annd walking. I had surgery monday afternoon and finally the cath was removed Wednesday afternoon. IV fluids continued as I was having a slight fevor continully. Thursday morninng I am up cathater gone, IV removed and on clear fluids. The hospital does not seem to understand you cannot have coffee or tea of any type that first week because it was on every tray. I know my surgeon came in but I do not remember talking to him. Having to go to the bathroom right away haas always been a problem for me. The hospital was no different. Once everything was disconnected it was like a ghost town when it caame for help. I would buz for help. The message would be the same "OK (mam, honey, Miss)I will tell your nurse. Then I would wate. As I said before I have had a problem for several years that causes me to have to go instantlly. I would give up, pull out of bed and wet all lthe way to the bathroom. My sheets would be soiled, my nightshirt wet, and when I got to the bathroom thhe small collection bowl would not have been emptied from the last time I used it. My surgery was on a monday annd it took it until thursday to get help to get in the shower. The floor was dirty from my dribbles annd the room stunk. At that time I never complained but by continued neglect I finally complained on Friday, now 5 days after the surgery. I was told by the floor coordinator that I was not the first complaint and that it would be noted, but the particular complaints about particular nurses or aides, I was soon taken to x-ray, sent back to the room and around 8 pm on Friday eveninng I was told that I could be released. I could not get anyone to bring me home until Saturday afternoon so I stayed. The long and the short of this whole thing is that you will need someone with you at Good Sam. to be treated like a human and not a study aminal. When my itemmized paperwork arrives will am going to cooount how many gowns were charged to my account as I know for a fact I only used three. I will be following through with my complaints of the caare I received.

I did have some problems. The nursing staff is overworked and one nurse was sort of mean. The other problem came at discharge it took an hour and a half to get a wheelchair and no one would respond to my call button after I signed the discharge papers.

The care I received was excellent, I had great nurses, and a quick response to any questions or needs I had.

I thought the nurses and doctors were great. They were very caring and listened to all that I had to say good and bad.