Highsmith - Rainey Memorial Hospital Hospital

They were very nice to me, even allowed my 2 year old to visit with me in ICU!

They let someone visit me in the ICU that I didn't know from my husbands work and she brought me candy. She was wondering what kind of surgery I had etc. It was my second day out of surgery and I didn't care to speak with that person at the time. Also I was put in small wheelchairs. I got a full size one when they wheeled me out of the hospital during discharge.

Nurses we wonderful. I had unusual comlications and they helped me through them.

I think that HighSmith-Rainey memorial hospital is excellent and I highly recommend it to anyone in Fayetteville that is planning to have Gastric Bypass Surgery.

I have yet to visit this hospital.

I had one problem with one nurse everyone else was GREAT!!!!

Anyone having RNY in this area should go to this Hospital. They have an awesome group of nurses and are equipped to handle patients of this type.

First I would like to say I have had numerous surgeries in the past without any complaints in other hospitals. The nursing care at HSMH was horrible. My first night post op I had a vent directly overhead that leaked cold water on me all night. I told the nurse and she never did a thing about it. I was soaked by the next day.
The following day, my guest had to push the bed over from under the vent. I went for a barium swallow and was left unattended in a hallway for over 1 hour in a wheelchair. The radiologist was rough and messed up my IV. It took over 2hours 45mn to get someone to start a new IV. Therefore I had no pain medicine from the PCA. I complained of having difficulty breathing and needed my inhalers. They were not brought to me till 1 1/2 days later and had saturations of 82%. I was put on oxygen for a while and it was discontinued. The RT said she would return to check my saturations in 10 mns. Four hours later another RT returned. My sats were 87%. I was having difficulty breathing and had a severe headache from the low saturations. If I had been assessed properly, they would have noticed that the Dilaudid from the PCA was causing me to have breathing problems. Once the dilaudid was D/c my breathing returned to normal. But nobody cared enough .

I never received clean linens, towels or gowns. If I needed something I had to go get it myself. On several occasions I witnessed nurses in empty rooms watching tv. It took over 45 mn of calling staff to get medicine for nausea. She became upset because I called during change of shift and said "Someday I'll be able to get my report". She was the same nurse that made negative comments about my surgeon and the surgery.

My IV pumps beeped constantly. I paged the nurse to notify her. A nursing assistant came and could operate the machine. I waited another 35 mns and no one came to turn them off. I finally silenced them my self. I got no assistance with getting in and out of bed. My husband did my dressing changes because the nurse never changed them or did assessments on me. In three days only one nurse assessed me. The nursing assistants did do frequent vital signs but my urine hats were never emptied. I had to keep tract of my output. I was told by a male nurse that I had to order my own meals. I called the dining facility and was told not to order my meals because I was on a pureed diet. I was so frustrated I just cried. I did speak to the assistant manager and surgeon about my complaints. The following week I spoke to another patient who had the same problems. Obviously my complaining did not help.

High Smith Rainey was GREAT.. the staff and atmosphere was just so much more relaxing and considerate.

All the employees I came in contact with were very freindly and helpful. They did whatever was needed to make my stay comfortable.