Norman Regional Hospital (COE)

Hospital
Rating: 4.375 out of 5 with 171 ratings

Norman Regional Hospital (COE) Hospital

Lana G. Nelson Profile Pic
Lana G. Nelson
D.O., F.A.C.O.S.
Ronnie Keith Profile Pic
Ronnie Keith
Bariatric Surgeon

171 Reviews for Norman Regional Hospital (COE)
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Terrible Doctor. Terrible Office staff. Terrible facility. Patients seem to "annoy" everyone. Once I went in for an appointment expecting to see Dr. Keith and was seen by some hateful/fake girl with dreads. She had no idea how to answer any of my questions and come to find out almost every bit of information she fed down my throat was completely wrong. No one calls back when messages are left. Very unprofessional. I hear nothing but profanity and sighs when a patient sits in the lobby. The newest provider Jodi was ok, but had no idea what she was doing. I would never recommend this to anyone.

1 person found this helpful

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Dr. Keith was very patient with me, and seemed to care about me and my procedure. I will say that the office staff has gone through some changes, and there were times that I felt like they were a bit out of sorts because of that. I'm sure that those changes will settle and a new norm will be established. My surgery went great, my recovery has been awesome. I attribute that to a surgeon with a ton of experience and expertise in bariatric surgeries. If I had it to do over again, I would still pick Dr. Keith.

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He has very little patience if your recovery isn't smooth. The more issues I presented, the more irritated he became. He immediately claimed I was obviously "non-compliant" with my protein requirements, rather than listening to me. It took him months to stop telling me I was doing things wrong and actually listen. By the time he finally reopened me, I was in critical condition with multiple complications he didn't suspect. I do not recommend him.

0 of 1 people found this helpful

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I have only met Dr. Nelson once. I will be seeing her again on the 31st of January for prep classes for surgery on the 12th of February! Hurray for me! Will review more about Dr. Nelson when I know more. Her staff have all been amazing so far. Love the Dietitian, Abby Banks! UPDATE: Tomorrow is surgery!!!
I love Dr. Nelson, she is awesome. Had some issues after surgery while in the hospital and she stayed and checked on me until late in the evening. Most doctors would have went home. She is also very thorough. I would recommend to anyone!!!

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I have met with Dr. Keith one time so far - He is very nice!! Much nicer than the first surgeon I went to. He sat down and talk to me, allowed me to ask questions. Made me feel like he cared about me as a person!!
I am looking forward to developing this relationship!

0 of 1 people found this helpful

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Dr Nelson and her staff have been great so far. I live about 140 miles away and they have been very helpful scheduling my pre-op visits labs,physical therapy,psych eval and dietitian visits with the least amount of driving. I had my pre op consult with Dr Nelson on 7-11-11 to set my RNY surgery date. My surgery date is set for 8-2-11. The time has passed fast since my first visit because Journey Clinic has had everything very organized. I had my RNY on 8-2-11 it went great Dr Nelson is the best.

1 person found this helpful

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My first impression of Dr. Nelson is that she is awesome! She is very knowledgeable, professional, and kind. She has a good program and makes everything "doable" for her patients. Her office staff is friendly, no complaints. I have no complaints about her or her staff!

1 person found this helpful

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I would recommend Dr. Nelson hands down! At all times I felt like I was being well taken care of. She was very cautious and thurough. I can't think of any negative aspects of any part of the journey to or after my surgery!

1 person found this helpful

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Six days post op and in more pain than the day after surgery. It is Christmas so trying to wait until Monday to call. Praying I last that long. So far Dr. Keith has been very good, though, not too impressed wth the PA, Winter and most of the care at Norman Regional was substandard at best. There were a few good nurses and some great Aids but if you don't have family or someone with you you might not get what you need. Second day post op, called four times over two hour period before I finally got anti nausea meds. Couldn't get help out of bed and little ambulatory help which they require you to walk but won't assist. It is more important for four or five of them to be standing around talking at the front desk. Also, make sure you don't need anything during shift change because you won't get it. I have been home since Wednesday and no one has even called to check on my status. I hope it gets better soon but right now I am in a lot of pain and regretting my decision. However, if surgical skill is your main priority, like mine, then Dr. Keith is still the right choice.

1 person found this helpful

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My first impression of Dr Keith was that he cared. This man knows his stuff. He and all of his staff are going to make sure that I get through this and they did. I started my process with Dr Keith's office in February of this year and I have not regretted one moment of it. Dr Keith staff is AMAZING. So nice and helpful. They were always and still are there even if I just need somebody to talk to. Dr Keith and his PA Winter care about their patients. I did have a small bump in the road and the whole Metabolic Surgery Unit was there through the hard times. Dr Keith is very serious and sometimes may come across sturn, but I am glad he did that in it's self is what got me through. Thank you Dr Keith and to all your staff. I couldn't have done it without you. I look forward to being able to share my milestones with you and your wonderful staff!!!!!

1 person found this helpful

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