"I first met him at one of the information sessions. I loved him. I loved him so much I switched doctors. He was very personable. The fact that he stayed and answered questions for up to an hour after it ended is what sold me. Meeting him in the office was a great experience as well. He's very laid back and it was nice to feel like I was talking to someone who just listen instead of telling me how it all should be. He listened and that's what sold me!"