"Dr. Enochs is an excellent Dr. He is patient and he listens and he is friendly, plus he is a beautiful looking man :).
His office staff on the other hand is terrible. It is like pulling teeth to get responses from these people. I had to call and call and call and make surprise in person visits to the office to follow-up on what information they still needed before they submitted to insurance. They never return phone calls no many how many times you leave a message. They claimed they were going to get my medical records from all my PCPs but they didn't, and worse they didn't notify me that they were still waiting for that. Then I had to be extremely assertive to get them to submit to insurance and schedule my clinical results visit in a timely fashion. And they have this that they can't do the clinical results visit until after they get approval from the insurance company which seems fine in theory but then when I went to the clinical results visit, I found out I needed to have my gall bladder out first, which I wish they would have told me way ahead of time when they first got the results because as it turned out last year I could have had my lap band surgery completely free because I had met all of my out of pocket maximums last year. If they had told me earlier I could have had my gall bladder out while I was waiting to hear back from the insurance company about the surgery and then gotten my lap band done in December. That really pissed me off.
I like Dr. Enochs but his staff is just not good. Also, word to the wise if you are scheduled for an appt. make sure you anticipate staying there for 3 hours it takes a long long time to see Dr. Enochs because he is patient with every patient (not complaining, I'm just giving some friendly advice)."
