Denied

Nov 20, 2013

I called my surgeons office to see if BCBS of Fla approved my surgery. I spoke to April in his office who said that she had not heard anything yet which is a good thing. She said if they were going to deny it it would happen the first few days. She submitted it last Monday. 30 min later she called saying they denied it. She said that my Florida Blue policy does not cover WLS. I called them before I started this and they said it was a case by case basis. They said under no circumstance would they cover it because it is not in my policy. I asked about appealing but April said that thy would most likely deny again since its a non covered surgery. SO NOW WHAT????? Where do I go what do I do? Ugggggh I am an emotional wreck now.

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