"Overall very happy with my experience. The hallways were bright and clean with new flooring. The private rooms are also great. The ac wasn't working very well so we were really hot but they gave me a fan and moved us to a much better room when it became available. Also, nurse aid didn't automatically take my temperature as I thought she should, I had to ask. Her response,"We only have one on the floor so I'll try to find it" Hopefully they plan to invest in some more soon."
"I really liked Dr. Keith when I met him at my initial consultation. His nutritionists and insurance cordinator was also very nice and helpful. My only complaint is with his PA, Winter. When I went for my preop appointment I saw her instead of him. After surgery, I saw Dr. Keith briefly but the PA came and saw me most days. At my one week follow-up, once again, no doctor, just the PA, I believe PAs have a place but I really think I should be able to see the actual surgeon. I will call ahead for my 4 week appointment and demand to see him not her. She is young, inexperienced and in a hurry, not willing to take much time to answer questions. Not very compassionate. Their surgical technique seems to be great, I have had no real problems and am healing well. Also like their support groups."
