Upset with doctors is it me or them??

Im really upset with both my surgen and the phych eval doctor. I dont know if its me because im touchy with all thats happened  with me latley or them being rude. I think its them and its making me think maybe hes not such a good doctor or person after all. heres whats happened.

my psych eval was aprox 2 months ago. it went well I really like him great guy. well nothing was submitted to ins yet for my surgery all still in the process. then my 4 year old dies. The phych doc knows because he was contacted. i called and said Id like me and my son to see him. they wanted me to come in the next day which was june 5 the day after Kedan died.Our apt was at 1:30 we got there a few minutes early. It was packed in the lobby to see his. I was worried cause the first time  saw him I was in the waiting room over 2 hours before I saw him. I nicley asked the lady how long it would be I was upset. she never looked at me even just said " I don't know" I asked how many were in front of us she not looking again said" everyone here" It was 6-10 people. i said I cant wait that long today. and walked out. I was crying and called there other office and told the girl what happend and how upset I was and to tell Dr. Q I was very upset. That was it i figured he might call and talk to me or someone call to see if I was even ok !! Nope nothing. Then ive been treying to keep tabs on where the process is at with ins ect. the surgen wont call me to save his life or anyone from the office. ive left emails and messages just asking if they have recieved the fax or not ot please let me know. Nothing for 2 months. Finially I left an email and asked to please let me know the status because m y son just died and a little good news might make me feel a little better and give me some hope. I even submitted his obit. NOTHING so I meft a message aksing nicley NOTHING its been three weeks. So I leave a not so nice message on the voicemail now because im pissed.I get an email thats like 1 sentance and didnt even answer  my questions. !!! GRRR. Im thinking now do I really want him to do my surgery? Is he dumb? Or heartless or am I totally overreacting? Im so lost. The bad part is ive been reconsidering this whole surgery because of my oldest son is more scared now. And with all of this its not helping ease my mind.

Well, it does sound like you have not been treated very well by either of the staff from these offices. I also think that you are probably still very sensitive from the loss of your son and that will not go away for a long long time. I was a royal witch for close to a year after my mom was killed in a fire. A death of both of these types affects people and we become very sensitive to even simple things that usually do not get someone else upset. Do not be so upset with the whole thing and see if you can review what transpired with the two situations, regroup and reapproach each of these doctors when you are in a little different attitude and see if you can get some answers to your questions. Maybe it was your delivery of the questions at the time and you came across with a chip on your shoulder (I would not have faulted you because you were going through hell at that time).  Keep all of us posted. I will continue to pray for you and your family. You are still one of us even if you decide to not have surgery. Smooches Christine

I know it's easier said than done but calm down and take a deep breath....don't call and ask to speak to anyone but MaryAnn...she is the one that does all of the paperwork and submissions to public aid for clearance...look my paperwork went in on the 7th of May and public aid did NOT get my paperwork...MaryAnn had to refax mine to them several times cause my original submission got lost in the shuffle of things...anyway they finally approved mine on the 12th of June and now all I'm waiting on is the call for pre-op testings and that will secure my surgery date....the only time that Dr. Vitello makes the phone call is when you call and leave a message telling him that you're interested in a consultation with him, other than that you have to call and speak with MaryAnn...I know your nerves are shot and all but just take it easy and it'll happen!~  What all numbers do you have for Dr. Vitello's office??  If you don't have but 1 send me a message and I'll send you the others that way you can reach MaryAnn herself~

Ck~

I only have one number for him and no one has EVER answered the phone there EVER. If theres other numbers how come ive never recieved them for the office. very nerve racking. it has been submitted to the ins though that much I know but thats it. yes please pm me the numbers thanks.