Exasperated!

pinkjellybean
on 11/3/11 1:27 am - Canada
VSG on 01/25/12
Why doesn't Patrice answer the phone at TWH anymore?  Seriously, I love Patrice!  She is so organized and on the ball but the last two times I've called someone else has been answering and when I said today that it's been 2 weeks since my last appointment and I'm looking to book my surgeon appointment she took my name and blue card number and said someone would call me back!  That's what they did last week and guess what, they never called me back!!

It's getting too close to the holiday season now - the two people that were supposed to be taking time off to help me care fo rmy children need to book vacation now or they won't be able to! 

I'm just a wee bit frustrated.

SURGERY at Toronto Western Hospital - VSG JANUARY 25th, 2012!!

5'9 - HW - 390 SW - 368.8  GW - 150

    

Nadine W.
on 11/3/11 1:32 am - Hanover, Canada
Try calling back and ask to speak to Patrice. Maybe that will work.
Nadine
Refer June 4/10, Orientation Dec 16/10, Nut, SW & Nurse Mar 16/11, Internist Apr. 19/11, Nut May 3/11, Nut Class Oct 5/11, Dr. Pereira-Hong Nov. 1/11, Surg Jan. 4/12, Cancellation! New surg date Nov. 10/11. The rest is still unwritten...
      
Brenda T.
on 11/3/11 1:33 am - Oshawa, Canada
RNY on 05/14/12
grrr what a pain. Vent away and I hope things get sorted soon.

Brenda             Visit my profile for timelines                         My  is Monica M.
      

Monica M.
on 11/3/11 1:54 am - Penetanguishene, Canada

When you're at one appt, book your follow up then, with SW, dietitian, whatever.  Saves making a phone call.
        
Kelshy
on 11/3/11 2:35 am - Cannifton, Canada
If I recall correctly from my last conversation Patrice doesn't do that part anymore. The job has been split between Sharon and Patrice. Sharon does all the appt bookings.

Chris

Feb 19 2010 Referral to Ottawa         Nov 24 2010 Orientation at TWH
Jan 25 2011 Nurse                               Feb 16 2011 Social Worker
March 10 2011 Psychiatrist                 April 8 2011 Surgeon
Surgery May 9 2011                             Bowel Obstruction/ internal Hernia Feb 13 2013  

    
Derek C.
on 11/3/11 3:19 am - North Bay , Canada
Patrice isnt a the front anymore - plus you dont get to book your sugeron appointment - once the assessment team says you are good to go then the surgical team books your appointment through the clinic - its once again a waiting game

 

 

 

 

 

 


 

Surgery Date - AUGUST 22, 2011 - Ran first 5KM Race - Oct 14, 2012 (28 min)  - Currently maintaining a healthy 190 lbs and training for my first half marathon in the summer of 2013

 

 

 

 

 

 

 

    
Leslie W.
on 11/3/11 6:05 am - Cobourg, Canada
Ask to speak to Sharon. She was the one that was booking surgeon appointments when I got mine. Try to get a surgeon from TWH as I think they have the shortess wait times
    
Referral: August 2010 Orientation TWH: May 25, 2011  NP: June 8/11, f/u sleep clinic June 7, abd u/s June 14, SW: June 28/11  Nutrition Class: July 5/11, Dietician Aug 09, Psychologist Aug 25 Surgeon Sept 16th Surgery Date: Oct 11/11 HW:287, Opti wt: 260 SW: 242
My Angel is Sheri TK   
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