"I have known Dr. Lane since 2004. He is the surgeon that took care of me when I got back from my stupid trip to mexico to get the lapband that didn't work. So when I decided to get the RNY i knew I would go to him because he knew my past history and already had all my information. As far as first impressions go, he is a little dull when you meet him but he lightens up after time. His coordinator Darcy is very nice but she has a very hard time remembering who you are and where you are in your process. Be prepared to refresh her every time you talk to her. And I would stress to you, NEVER leave a message...she wont get back to you for DAYS! Keep calling until she answers! I'm assuming it's because she probablly talks to a lot of people a day, but if you want her to get things done you will need to be persistant. His assistant Amy is very nice...I haven't talked with her that much but when I do she is pleasent. What I liked least about him and his office is that I had to wait ALOT. I mean the whole process is a waiting game but I mean whenever I made appointments it was always a few weeks later and then when I actually had the appointment I waited in the waiting room for at least an hour. I haven't had my surgery yet so I will update this afterwards. But as far as I have gone, I wouldn't change my decision. Dr. Lane is a great doctor and knows all the facts. He makes me feel comfortable in every answer to all my questions. I would recommend him to anyone. But I would also tell them that you might get frustrated with Darcy but all in all they get the job done. I was approved after my first letter to my insurance. If you have any questions about Dr. Lane or anything else feel free to message me!"
