"I had my first one-on-one appointment with Dr. Gould in August. I had heard him speak at the monthly support group meetings, and was anxious to meet him face-to-face. I was very comfortable with him and he was very direct and told me everything I must do and must not do in order to be successful. I'm one who wants to hear the whole story, not sugar coating, and he gave it to me straight. I hear very good things about him from other people and I have the utmost confidence in him for my surgery."