Brookwood Center for Weight Loss Surgery Hospital
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If I hadn't had my mom there with me the entire time, I don't feel like I would have been aroused to walk, eat or drink at all. With the exception of Ellen, the bariactric coordinator, I was never encouraged to walk or eat or drink over the 4 days I was there. My heart monitor came off in several places several times, which would have caused the frequency to flat line on the screen where it was suppossed to be being watched, but no one ever checked on it or came to find out if I was breathing or if my heart was beating--that was a little scary.My mom is a nurse, so we would reattach it and let someone know we needed new pads and that was it.When I had to stay an extra night for them to monitor temperature and treat me accordingly, I went from 3:00 Pm to 12:00 am before a nurse or nursing assistant even entered my room (despite us calling them) and that was because my mother chose to walk to the nurses station and inform them why I was there and what they needed to be doing. A couple of nurses didn't read my chart or go over doctor's orders, they would enter my room and take an inventory of what was going on base on what they could see-for example-"Let's see, you have a telemetry monitor, hmm, are you still hooked up to this I. V. because it looks dry-do you know if you're suppossed to get any more antibiotics through it?, your on oxygen, how much longer did the doctor want you on that?) I thought this was absurd!!! I shouldn't be the one filling her in.
When the doctors came around, they were wonderful-I don't have a complaint at all as far as the frequency or the bed side manner of any of the 3 of them. The hospital staff, however, left something to be desired.
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I had excellent care in the SICU the 2 days I was there. Very caring staff. When I was moved to the regular room I had two instances of being unable to get a nurse to provide pain meds or to change my IV bag which was empty. With the exception of these instances I dont have any complaints concerning the care I received.