Lenox Hill Hospital
everyone that works in Lenox Hill were very nice to me. they made me fell like I was the only paitent in the hospital! :o)
The staff was so wonderful, even over a holiday (Thanksgiving). I felt well taken care of, was given a nutrition seminar during my stay, and they managed all my needs with skill and care. When I had a rough moment during a painful walk, they took care of me and helped me through it. Anyone due to spend time in this hospital should go in knowing that they will be well cared for.
AFTER SURGERY WING WAS SIMPLY GREAT .
My short stay at Lenox Hill Hospital was good. My needs were taken care of and I felt the staff to be attentative as well as nice. My stay was uneventful.
I am the type of person who babies themself, I mangage to do as much as possible for myself the nurses were nice to me and i was in the newer part of the hospital, so it was nice.
Everything was ok, except one night nurse.
It was my first stay ever in a hospital and the experiance was nothing short of excellent.
The staff and the hospital were excellent. I could not ask for anything more.
Overall the only good experience I had with this hospital was once I was in my room. The nurses were very nice. The pre-op system here was very impersonal and factory-like and the nurses did NOTHING to try and make me feel better and lied about paging my doctor and his PA to get me a shot of Valium he had promised me pre-op to keep me calm.They almost went out of their way to be as cold as possible. I was separated from my family almost immediately and sat by myself for an hour before a nurse let them back in, and most of the time I was sitting by myself. The PA assigned to me didn't even TRY to get a vein to get my blood and said she wasn't comfortable doing it. She was honestly very incompetent and the one who lied about paging my surgeon. My anesthesiologist was not very nice and he didn't care about what I had to say about any of my concerns. I swear they put me under way before my surgery started to shut me up. The OR people ignored me and the nurse they sent for me was maybe like 18 years old and he also ignored me. The recovery room was a nightmare. I was in pain and everyone was ignoring me until one nurse told me she was MY nurse. They all had insane attitudes and big power trips going on, and they ignored me when I was telling them I was in pain!They let my mother into recovery for literally 2 minutes and kicked her out. I sat in recovery for 5 hours because I demanded a pain pump and that whole process added 2 hours to the recovery experienced. I finally got to my room and it was steaming hot. I had read to bring a fan so I was prepared. All seemed to be well and then at 4:30 am I got a neighbor and they brought her in like the end of the world was coming. They had NO regard for the fact there was another patient laying there and did NOTHING to minimize the amount of commotion or chaos. I disconnected my vital equipment and no one came ot reconnect it all night. The alarms from the IV never ended and every time they pumped me full of drugs to sleep I was awakened by an alarm. The nurses on the floor were great, but pre-op and post-op I would NOT recommend this hospital for the surgery experience. Everyone had an attitude and no one wanted to be bothered. I've seen other peoples' surgical experiences and I can tell you it didn't have to be this way.
Oh, if you go here and want a private duty nurse, which I consider to be the most invaluable thing to have, request Kathy Edwards. She was a doll and made my stay quite pleasant.