Mills-Peninsula (COE) Hospital

Nurses top notch, kind and caring, food preparers, janitors respectful, dieticians informative, rooms comfy A+!

Over billed 30,000 double and triple billed for meds etc

Roomate was aloowed to drink hard alcohol with friends and be a hugh diruption

Malfunctioning equipement was ignored by staff until someone working on another floor walked by and heard the alarm and fixed a simple issue

Great, no problems, the staff was very helpful

The nurses were great and I really have nothing bad to say about the hospital. I had a private room, it was great.

This hospital has a special bariactric unit that handles everything concerning the surgery. When I checked in to the surgery center a special bariacric bed was waiting for me to take me in to the operating room and through recovery and up to my room. This was the kind of excellent specialized service I received through out my stay.

The staff went beyond the call of duty to make sure I received the best of care. I was very impressed by the follow up card they sent.

I felt respected. Although, the 'night shift' nurse was MIA most of the time. My Daytime and Late Evening RN Care was absolutely wonderful.

I have a few complaints:
1. It seemed as though the nurses were slightly slow to respond at times. Some didn't seem to care or comunicate well. Maybe they were short staffed.
2. My phone didn't work.
3. They took away the toilet seat raiser and handles which forced me to hurt myself.
4. Had to beg for anti nausea medicine.

Center of Excellence - great free monthly support group, great pre-op education program. Nice staff. Attentive.

All around a really great experience! I live in a small town and I am used to the hospital here, I was worried that by going to one in a larger metropolitan area I would encounter a less human environment- that was not the case at all. Every person I encountered, from the CNAs to the Nurses, to the Radiologist, to the Dieticians were kind, helpful and very friendly.