University of Pennsylvania. Hospital

I have notthing but good things to say about HUP! Awesome, Awesome, Awsome!!! Great program and VERY organized!

Overall my experience was a positive one.

very noisy at night, long wait if you ring your call bell, especially at night

The staff was wonderful. Kind and considerate. Anythng you needed. They were wonderful.

At first, I was placed in the Critical Care Unit. The room was clean and beautiful, the workers were great, and it was extremely calming. Everyone was so nice and helpful. Although, they did not have a lot of experience with WL patients. The evening before I was about to check out, I was moved to another unit. The room was small, nasty, and, dirty. I was absolutely uncomfortable and all my machines could not fit in the room. I had to share a room that was half the size of the original room I was in. Many of the nurses were mean and impatient. The floor was loud and made me very uncomfortable.

I have heard that the hospital now has a wing strictly for Bariatric Surgery Patients. All the staff on the floor has been trained to specialize in the bariatric field. I don't personally know anyone whose been there recently, but I've heard that it's really nice now.

WONDERFUL STAFF,CLEAN ROOMS

The first few days I was in ICU and frankly even being as ill as I felt that was a wonderful experience, the staff is top notch in ICU. After my ICU experience I was placed in a regular room (by myself) in the cardiac unit, (they ran out of space in the bariatric unit) That was a mediocer experience, the staff was pleasent but not as attentive as the ICU staff. I was in my room by myself and was only checked when my meds where changed. I could not get out of the bariatric chair and was unable to reach the buzzer so I sat there for 3 hours before some came to check on me. After that I made sure a member of my family was there with me.

The worst part about my stay was thye fact that I had an awful roomate who was constantly complaining and I think the nurses avoided my room because they didn't want to deal with her complaints. Other than that everything was great! I loved my daytime nurse who was there for my entire stay. She should get a medal for all she does. I was very pleased with my care at UPENN and would reccommend it to a friend:-)

Staff is excellent, professional, knowledgeable and VERY caring to the needs of the individual. Not a high patient to nurse ratio, so the care was very one on one.

I can say enough about the care that I received at the hospital the nurses were kind and caring. Dr. Williams team came in to see me everyday.