"Loved, Loved, Loved Dr. Turnquest!!! He is very down to earth and doesn't cut any slack in explaining the surgery and risks to you. I did my research before selecting a surgeon and out of the surgeons seen on t.v. and others, I still choose Dr. Turnquest. I love his sense of humor and he just seems to put you at ease without trying. He is just one of those doctors who you feel is interested in you as a person and not you as a checkbook.
I will say that I was NOT impressed with his staff, as far as their organizational skills were concerned. They scheduled my ultrasound for a specific day and forgot to send the orders to the hospital, so after I show up at the hospital, I had to reschedule for a week later. Then they scheduled the Upper GI for 8:00 a.m. (telling me to be there at 6 a.m.) and when we showed up at 6, were told we didn't need to be there until 9 because the procedure had been rescheduled to 11. ARGHH!!! We live an hour from the hospital, so both times driving over there unnecessarily were very annoying. Also, the office kept forgetting to fax my FMLA paperwork to my employer so the day before surgery, I had to call and stand at my HR Dept's fax machine to make sure that they sent it!!!!! Of course, maybe they were having a couple of bad days, IDK. The staff was always very nice and professional when I spoke with them, it was just that they didn't seem very organized with my case."
