"I had to have gallbladder surgery and wanted to have the same doctor do that do the wls so he would be able to tell if he could do it laproscopically. He said that it should not be a problem to do it that way and he did a great job on my gallbladder surgery so I am hoping for the same success on the wls. The staff at the Mercy Center for Weight Reduction are very friendly. I call and just ask how close I am getting to surgery date and they are very nice about it and not annoyed. He is the Director of their program and I have had a few friends and family members that have gone through there and they had no problems. I am anxiously awaiting my surgery date. I will let you know how I rate him after this is done but as of right now he is at a 10."