"Dr. Olsen has been great. I have no complaints whatsoever. My opinion has not changed from the beginning. The office staff has also been super. Aftercare is very important to Dr. Olsen, and he has a very structured aftercare program. He discussed the risks of surgery very well to me. I rate him 110%. He calls me back whenever I leave a message. His surgical competence and beside manner are both great. I've heard bad stories about his bedside manner, but didn't find him bad at all. He is strict and wants you to go by the rules."