Hillcrest Hospital Hospital


All of the staff was extremely kind, compassionate and accomadating. I cannot think of one person there that was anything less. I do feel that they are understaffed and a few times their response time was longer than what I felt was appropriate, although my calls were not emergecies. My IV started beeping around 4:00am and needed to be changed. No one came for 30 minutes. This was irritating because until it is changed, it continues to beep. Things like this happened on more than one occaision. I do believe this is due to understaffing than to poor care by the staff.

General observations: No patient transport. When leaving the hospital, Trudy had to help wheel me out, carry flowers, my family member had to help carry flowers and sitting the the wheelchair I had to carry my small overnight bag.
Nurses were very helpful. There was one nurse in particular who needs to cut her nails down just a little. When she place the BP cup on my arm, her nails made a couple of impressions in my skin. I would think that it would be a requirement to make sure fingernails are cut below the balls of the fingers.

Hillcrest Hospital is a smaller hospital and because of this, it offers a more personal environment.
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Some larger hospitals have an "in and out" process that makes you realize everybody is so busy and overworked.
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I was never rushed or felt the hospital employees were too busy to answer my questions.