Inland Valley Medical Center Hospital
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The staff was good. The nurses were very kind. I had the worst roommate you could have. She had surgery on her foot. I am sure she was in pain. I was trying to be understanding. She was loud, her family was loud. She has so many visitors that first day. I was not doing so well the first day. She called the nurse every 15 minutes asking for something. To her there was no one else in the hospital. I did not get any sleep the first night. I was vommiting and that lady asked the CNA to ask me to turn off my TV. She told the CNA that she did not ask me because I had an attitude. I had not said even one word to that lady. She was impossible. After she did that I asked if I could be moved. Since they had no open beds, I had to stay in that room with her. I had no sleep that night.
I will say one thing, those nurses were so good. That lady was so rude, the nurses remained calm while trying to explain to her that she could not have pain meds every 5 minutes.
I was able to move into another room the 2nd day. That roommate was very nice. She had lots of visitors during the day. That was fine compared to the nighmare roommate I had the 1st day.
Overall, my stay was good. The staff was very responsive and kind. I wish I would have gotten one of the private rooms. I know two other people who were lucky enough to get their own room.
The staff was cruel and confrontational about my weight, However I was able to stay in the ICU unit to avoid even more staff and patients looking at me. The nurses that tended to me were kind, but over all most just avoided me and were quite. The EMS were very helpful in helping to move and change me. I was asked to leave the hospital without treatment several times. I had to refuse to leave and demand treatment. I am trying to transfer to better facility and finding it very difficult and almost impossible to find a doctor. My daughters have been my advocates and have sought litigation to enforce my rights of being a disabled person, and my rights as a patient. My case worker told me to my face "you need to get it through your head that no is going to treat you" Please any who has information contact me or my daughters
The Bariatric Surgery Coordinator at the Hospital was so wonderful to me. She had to watch me cry during the interview as it was emotional for me, being a widow and commenting I was so sad my late husband was not able to see this as he died almost a year before. She was kind..and had tissues. And HUGE chairs in her office.
Very clean, with very pleasant people working there. Everyone was wonderfully helpful, and kept telling me how well I was doing (which is really nice to hear!)
From the pre-surgery area to my room, I felt well-taken care of. I never had to wait for a response to my bell, the staff were wonderful and the halls were so nicely decorated. I liked that each shift change came in to visit and introduce themselves. My short stay was wonderful!