Memorial Hospital (COE) Hospital
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Although the lapband is typically done as an out-patient procedure my doctor chose for me to stay overnight because I lived several hours away. The pre-op and post-op nurses were great. My probelms began when I was sent to my room. When I asked one of the Patient Care Techs when I could get up to walk she told me we would do it later. I told her that my doctor wanted me up every couple of hours for 10 to 15 minutes she told me that they were too busy to keep up with that schedule. The couple of times I asked for broth and jello it took several requests to get it. The first time, my husband had to go find the nurse more than an hour later. She was nice and said she got busy and forgot. The next morning at 5 a.m. I asked for more broth and I never got it. After shift change I asked my new nurse for broth and expained I had asked for it an hour ago, he said he would be right back with it... and more than 1 hour later I still didn't have it. Since I was on pain meds I was in and out of sleep... and when I woke up and realized how long it had been I pushed the nurse button and didn't get a reply. I finally got unhooked from everything and walked the halls and asked for some at the nurses station, still didn't get it. I finally got broth at 8:30... more than 3.5 hours after I originally asked for it. I was almost in tears. The nurse appologized and said that he got busy and forgot. That said, the nurses and patient care techs were very nice, but were probably overwhelmed with the number of patients. If you stay there overnight I would definitly have someone stay in the room with you to make sure you have what you need.
The staff was wonderful. I had a team of doctors and nurses and everyone was friendly, compassionate, caring and very supportive and encouraging. I couldn't have asked for more.
The staff and nurses were amazing! Everyone was SO nice. Very knowledgeable in my type of surgery and my doctors post op program! Just a GREATexperience!
On the day of the surgery and during recovery, everyone was very respectful and knew what I needed. During pre-op testing, it was a little different experience, I even had a tech doing my EKG criticize me for having surgery as the easy way out. To this day, I remember it with anger and hurt and my husband badly wanted to complain. I run a surgery support group locally and have heard only about 50 percent of patients has the overall good experience I did. Some never made it to a room, some where given food they couldn't eat, etc. Hopefully things have consistently improved in the more than 2 years since my surgery.
The hospital was prompt at getting me ready for surgery and very attentive after during my recovery.
The Bariactric staff was very helpful, caring, patient and supportive. Everyone I delt with had a great personality and knew their job perfectly. I would highly reccomend Memorial to anyone considering WLS.
I had great nurses while staying here. I only 3 different nurses during my entire stay and they were all very friendly and informative.
The nurses were a bit scary. First nurse was young and had trouble putting in a new IV. I let her have three tries mustering up all the confidence in her I could but final after the third time said three strikes you are out, go get the charge nurse. My bandages were not changed the entire time I was there and not even the day I left. I would never go to Memorial Hospital again. Their pain management for patients is practically non-existant. They are unprofessional, especially in Special Procedures. The do not have the right part to go with G tubes that they place in people. The nurses gave me very little instruction on the G tube I was going home with. I ended up with burnt skin, very painful. Also when I went for a CT scan they left me alone in a hallway where their was traffic. I was very scared. They left me there alone for about 30 minutes.
