"I saw Dr. Hornbostel for the first time at his information meeting that is manditory in order to get an appointment with him and I was very impressed with how informative he was. He had one of his nurses who works with the insurance with him her name is Dena. i have to say she is great as well. She has been pulling for me and hel;ping me in anyway to get the paperwork that I need turned in for my insurance. I have since the meeting gone and had a consultation where Dr. Hornbostel answered any questions for me. He was very polite and understanding of my situation. The nurses where all very nice and I got to meet with Dena again where she was so supportive and helped me get a list together of the things I need my insurance has a lot of requierments. I was then given a binder of a lot of useful information about what to expect before and after surgery how to prepare myself for surgery and just tons of information. I am looking forward to being approved for this surgery by my insurance so I can begin my process to becoming a healthy person. "