"I am very frustrated and concerned..do not know if it is Dr. Coon or his staff, but I get the feeling that now the surgery is over and the bill is paid, I am not that important anymore. I was having problems getting my weight under control, then was passing out, called the office and they told me he would be going on leave in a few days and would not be able to see me for a couple of weeks...I am passing out and I guess no big deal. I read a lot of peoples blogs etc and they talk about how there dr/office is there for them know matter what. I sure do not get that feeling. I guess next week I will contact Fort Irwin and see what I can do to find someone who really cares about me and my fears.
Dr. Coon is wonderful. Seems very concerned and makes sure he answers all my questions. Love his bedside manners. When I first started this journey and had to get all the paperwork together so they could forward to my insurance for approval...there was couple of individuals that were very lazy and rude. Kind of acted like I was putting them out because I expected them to do there job. There was one lady..that was wonderful.
Now that I have been approved by my insurance and am working on the scheduling, preop and soon to be operation...that staff is wonderful. So overall with only one glitch...I would have to say...so far pretty GREAT."
