"Dr John Rabkin is genuine and truly a unique physician. Who knew that in addition to WLS, he also does liver transplants 2wks a month? Dr John (named so as to not confuse him with brother, Dr Robert Rabkin),caught my attention, initially because of his reputation, then because of his office staff. EVERYONE there is kind accommodating, warm hearted, genuine, friendly, professional, knowledgeable and patient. The PacLap program is very detailed and the direction both before and after surgery is easy to follow as they provide you with an instructional binder long before you have your surgery. I was well informed in terms of risk and aftercare expectations/requirements by Dr Rabkin and each PacLap professional. . .I rate this office and staff as exceptional--beyond reproach. "