Banner Good Samaritan Medical Center (COE) Hospital


Check-in and check-out were both quick. Pre-op care was wonderful. The recovery room and staff weren't great, but I was really drugged up and scared. I had a private room, and I was always helped when needed. I only had one nurse who wasn't awesome. The rest of the nurses were fabulous. I really believe that if you walk when you are supposed to, and do what they ask, they will treat you with respect. I do wish they would have had more nutritional information and that they would have offered some type of emotional support for those who need it. Overall, I give it an "A".

My surgeon's operating staff was bariatric specialized, and Hong the O.R. assistant was so great giving me instructions and soothing me when I was nervous. The floor staff was great, and the only bad thing was that the nurse's station was noisy at night, but I had to get up every 2 hours and walk during the night so I didn't get any sleep anyway!

The only concerns I had with the facility is that being an RNY patient, it was difficult that my room mate wasnt one. So my first 2 days were hell when it came to meal time. The smell of his food was murder and really made me sick. But the staff was on top of things after the first meal, and had the anti nausea meds pumping right away. The only reason they didnt do it the first time was because I was sleeping, and they didnt think it would wake me up and bother me. It did, but they were very responsive to my needs!! All the nursing staff was excellent, and I appreciated all they did for me!

As a nurse myself I was impressed with the nursing care. My callbell was always answered promptly & when the morphine dosing wasn't initially enough on the pump a call was promptly made to the MD who ok'd the increase. The parking was horrible due to some extensive construction. The room was way to hot for me but nursing staff promptly brought in a fan for me to use. I would go to this hospital again if necessary.