Banner Good Samaritan Medical Center (COE) Hospital

I really enjoyed the interaction of the different nurses they have on this ward. They give gentle encouragement to walk. And I walked even without encouragement every hour. They are there to help and they do! Even with showering, which was very helpful. Since the instructions were to walk every hour during the day and every 2 hours during the night - I independently took this upon myself and continued it. I had difficult getting out of bed and they were there to help. I think this nursing staff is excellent. It was a good experience considering the pain and discomfort.

I was suprised by the entire surgery staff, they were awesome!! When I got to my room after the surgery the nightmare portion of my ordeal began, at first I was given nothing for my nausea, when I finally was it was about 8pm and my surgery was at 8am!!! The poor one male nurse (Ernie who I just loved) was overworked and had over 10 patients to condend with besides me. Then in the evening I got the younger meanie nurse, and lets not forget the very very very rude LPN or whomever they were, not helpful, outright mean and just snapping at people for no reason at all. Luckily however, Ernie is going to be leaving that facility shortly. I was lucky to at least have him on my 2 days stay after lap bypass!!
***I want to add a special heartfelt "thank you" to my wonderful husband Rodger, he was by my side the entire time and without him I wouldn't have had my calf inflatables on and he is the one who helped me to the restroom and get this, the nurses (meanies) kicked him out of the room in the evening, my adorable angel slept 2 full nights in the truck and I anxiously awoke to my calling him on his cell phone when I did need him!!!! I love you so much!!!!!!!!!!!!!

Everyone was very friendly, from Admissions to Pre-Op, to Recovery to my private room. How I managed that, I will NEVER know but it was FANTASTIC to have a room all to myself. They were really flexibile with my family and friends on visiting times. :o) The nursing staff was wonderful on tracking my progress, making sure I had my meds when I wanted them, and let me sleep whenever I felt the need. They didn't really prod me into walking like I expected them to, I got much more rest than I thought I would. Given the conditions I had during my stay, with the same nursing staff, I would stay at Good Sam again in a heartbeat! :o) Have to say, the Valet Parking was certainly a nice touch... ;o)

Most workrs are very nice, friendly, and attentive

Great staff, excellent resources and a familiarity with WLS and the accompanying needs that was quite surprising. I was very pleased.

Well let's see, I had to be up walking every 3 hours (no problems with that) however it sucked that I was the one that had to hook and unhook my NG tube, unplug my IV machine, take off my oxygen and put my own binder on. If my mother wasn't with me the whole time I was in there I would've ended up hurting someone severly. There lack of compassion for people and the lack willingness to help sucked!

I was very pleased with everything. The facility was very up-to-date and the staff was very caring and compasionate.

Except for a couple of bad apples during the 3rd shift who refused to help me out.......the Hospital was great and the nursing staff were excellent.....they had a great attitude which caused some loudness in the area lots of laughter etc........

The staff there was wonderful, kind, and well informed. My only problem was the heat, the hospital is older, and it is too hot in the summer... Bring a Fan!!!

I was generally pleased with my care and my accommodations. The pre-op staff was terrific--everyone was attentive and it was clear that their mission was to put me at ease. The recovery room was also very good, I was moved up to my private room within 90 minutes of leaving the operating room. The floor nurses were attentive, responded promptly to my call button. Dr. Juarez uses a morphine pump for pain relief, so getting pain meds was not an issue.