Southcrest Hospital Hospital
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My first staff on the 3rd floor which is the bariactric floor was fine, but I had to come back in due to complications on the put me on the 5th floor and it was horrible. I was stuck 8 times one day for them to try and hit a vein. We complained but nothing was done. I would not want to go back to this hospital.
Most of the workers at Southcrest were kind and helpful. They are on the right track to providing outstanding patient care but not there quite yet. They were very accomidating to my family prior to and after surgery.
I was very impressed with the women nurses that I had (not at all impressed with the man nurse). They seemed very sensitive.
The nursing staff on the 3rd floor that was assigned to me was EXCELLENT. Tammy and Kathy were my life savers! There nursing knowledge and caring clinical professionalism made all the difference in the world. They were so attentive and made me as comfortable as possible. I LOVE them. Tammy could read my emotions one morning and knew I was having some definite emotional issues and addressed them immediately. I am eternally greatful to her for that!
The radiology dept. has some issues with me, they were very "cold" and made me feel like "I was holding them up", believe you me I was moving as fast as humanly possible the morning after surgery. Then you have to stand up and let them check for leaks while you have this great tube hanging out of your nose. They were very quick at doing the actual leak check but as far as the transporting and personal care of the patient I didn't feel very comfortable with the radiology dept.
Now, let me get to the dietician, for one thing I couldn't understand to much of what she was saying, she was from maybe the Caribbean and was extremely hard to understand and wasn't very patient friendly. But the biggest complaint is what you get sent to drink on your tray!!! After surgery, day one you get "swabs", the second day ice chips, the third day Carnation Instant Breakfast (with extra protein) and some Arginade (with extra protein). That is the NASTIEST tasting stuff I've ever encountered. We (the patients) are looking for a taste (a good one that is)
Carnation Instant Breakfast tastes OK alone but is not tolerable with the added protein and same goes for the Arginade. Have some sympathy and caring for patients whose tray consists of CRAP.. I checked with several other patients and they feel the same way. I bet the waste and cost factors are extreme. Then your brought a mid-morning snack, the same CRAP. I rather just suck on my ice chips and drink water than try to choke that CRAP down. I think a nice mid-morning snack would be a sugarless Popcicle, bet you won't find those left on the tray. Granted protein in important but after major surgery give me a treat!! Patients would be eternally greatful. I am going to a support group meeting and see if some things can be changed. This definitely needs some looking in to.
Overall the hospital stay was excellent.
Not only because I am a nurse there, but they were very sensitive to my needs.
This is a new hospital, so the facilities are outstanding. In the 14 months since my stay, they have improved some of the services for overweight. Some problems still exist. For example, they do have plus size wheel chairs - but those wheel chairs won't fit through the cafeteria doors.
The only real problem at the hospital is the one that exists everywhere: they don't have enough nurses, and they rotate them around, so even with a bariatric surgery wing, there are nurses who are just no familiar with the surgery.
I had great care except for one nurse and one attendent during my stay. They were rude and unhelpful. All other staff was helpful, kind and considerate
They had some of the best nursing staff I have ever seen. I never once had to ask twice or wait long for anything that I requested. In my book they get an A+
Compared with other hospitals I have been in, the staff here is GREAT! They were very helpful and caring.